Cookie ChomperRefund policy
Last updated 25 September 2026
- Try it free for 14 days first; you're never charged unless you subscribe.
- Changed your mind? A full refund within 14 days of any payment, the first one or a renewal. No questions asked.
- After those 14 days you can still cancel at any time; it keeps working until the end of the year you've paid for.
How to ask for a refund
Email hello@cookiechomper.com with the email address you used to pay, or reply to Paddle's receipt email. You can also contact Paddle directly through paddle.net.
How you get your money back
Our reseller Paddle handles the refund, to the same payment method you used, usually within a few working days of approval. The subscription ends when the refund is made.
Your right of withdrawal
As a consumer in the EU you have the right to withdraw from the purchase within 14 days, without giving a reason. This policy gives you the same 14 days after every payment, including renewals, so you don't need to do anything special: just ask.
Later than 14 days
After 14 days a payment is no longer refunded, except where the law requires it or where our terms promise it (for example if we change the terms or the price and you don't agree). Cancelling stops the next renewal.